Effective Date: July 10, 2025

At Neo-Scenic Designs ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.neoscenic.ca. By using our site, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information you voluntarily provide to us when you:

• Fill out a contact or quote form

• Subscribe to our emails or newsletters

• Request an appointment or service

This information may include your name, phone number, email address, address, and any details you submit via forms.

2. Automatically Collected Information

When you visit our website, we may automatically collect information such as:

• Your IP address

• Browser type and version

• Pages you visit and time spent on each page

• Referral source

This is collected using cookies, tracking technologies, and third-party analytics services.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. These include:

• Facebook Pixel – to measure ad effectiveness and remarket to you on Facebook.

• Google Ads (AdWords) Conversion Tracking – to track conversions and improve our marketing efforts.

• Google Analytics – to understand how users interact with our website.

You can choose to disable cookies in your browser settings. However, some site features may not function properly as a result.

4. How We Use Your Information

We use your information to:

• Respond to inquiries and deliver services

• Provide estimates or schedule consultations

• Improve our website and services

• Run marketing campaigns on Facebook and Google

• Analyze site traffic and performance

We do not sell your personal information to third parties.

5. Disclosure of Information

We may share your information with trusted third parties, such as:

• Website hosting and analytics providers

• Marketing platforms (like Google and Facebook) for targeted advertising

• Law enforcement or regulatory bodies, if required by law

These third parties are obligated to safeguard your data and only use it as necessary to perform their services.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above, or as required by applicable laws.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

To make a request, please email us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. The updated version will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have questions or concerns about this policy or your data, please contact: